Effective sales outreach is an integral part of marketing strategies to expand your client base. Talkzone facilitates a seamless interaction with prospective or current clients. Whether it’s managing hot calls based on a prior connection or creating interest with cold calls – we have the right solution to convert more leads into sales.
Whether it’s responding to social media enquiries, ensuring sales conversions for online product queries or supporting above the line advertising – we have you covered.
Our call centre solution can be used across many industries, such as insurance, Telco, retail, financial services, rewards programs and FMCG.
Key features
HOT CALLING
Focus on clients’ needs based on prior contact and awareness about your brand.
COLD CALLING
Ensure smooth operations with database management to keep all your data up to date and relevant.
CALL CENTRE SERVICES
From infrastructure to management to monthly reporting.
MULTI-PLATFORM
We’re skilled up to handle Live Web Chat, Twitter & Facebook contacts.
PRODUCT SUPPORT
Offer clients the necessary support platforms when using your product.
COMPLIANCE
Secure and compliant
communications.
BUILD RELATIONSHIPS
Improve client service satisfaction levels and grow brand trust.
RETARGET LEADS
Make the most of your database to gain maximum sales conversions.
